Salesforce Course

Background Preparation

• Introduction on Cloud Computing
• IAAS (Infr4astructure as a Service)
• PAAS (Platform as a Service)
• Introduction on CRM
• History of Salesforce
• Introduction on SalesForce.com
• Case Study

 

Understanding Salesforce environment

• Salesforce Organization
• Salesforce Editions
• Pricing
• App logo
• Global search
• User menu
• App menu
• Tab bar
• Recycle bin
• Case Study

 

Salesforce Standard Objects

• Salesforce Sales Process
• Salesforce Service Process
• Salesforce Marketing Process
• Lead Management
• Lead Conversion
• Web to Lead
• Lead auto response
• Case Management
• Case auto assignment
• Case auto response
• Email to case
• Case escalation
• Solution Management
• Knowledge management
• Activity management
• Task
• Event
• Case Study

 

Collaboration in Salesforce

• Setting in Chatter
• Using Chatter
• Private groups
• Public groups
• Invite customers
• Post a message by email
• Chatter feeds
• Chatter tagging

 

Salesforce Data Model

• Becoming Familiar with the Setup segments
• Introducing Apps
• Introducing Objects
• Introducing Tabs
• Introducing Fields
• General Fields
• Enhancing the Simple App with Advanced Fields
• Field Dependency
• Multi dependency picklist
• Field Tracking
• Field deletion consideration
• Global field
• Becoming Familiar with Object Definition Page
• Case Study

 

Data Validation

• Enhancing the Simple App with Data Validation
• Introducing Validation Rules
• Standard Validation Rules
• Custom Validation Rules
• Case Study

 

UI Design & Mapping with Department

• Introducing Page Layouts
• Adding page Layout elements
• Tab Layouts
• Working on fields
• Field setting
• Working on buttons
• Working on related list
• Working on sections
• Detail Page
• Edit Page
• Reports in Page layout
• List views
• Access in list views
• Case Study

 

Expanding the App Using Relationships

• Introducing Relationships
• Lookup Relationship
• Master Detail Relationship
• Roll-up Summary fields
• Hierarchy Relationship
• Self-Relationship
• Many to many Relationship
• Case Study

 

User Management

• Introduction Users
• User management process
• User license
• Features license
• Case Study

 

Security and Sharing

• IP Address restrictions
• Activations
• Audit Trails
• Login hours
• Forceful password expiry
• Session details
• Organization-Wide Defaults
• Profile
• Permission Sets
• Roles
• Sharing Rules
• Manual Sharing
• Field Level Permissions
• Public Groups
• Queues
• Public Group Vs Queue—Use case
• Case Study

 

Data Management

• Scheduling
• Mass Delete
• Mass Transfer
• Data import wizard
• Data import wizard Vs Data Loader
• Data loader
• Batch Size
• Server Host
• Sandbox Vs Production Usage
• Export
• Export all
• Insert
• Update
• Upsert
• Delete
• Hard delete
• 15 digit ID
• 18 digit ID
• External ID
• Case Study

 

Using Custom Workflow Processes

• Introducing Automation
• Workflow rules
• Update Record
• Create Task
• Automate Emails
• Outbound Message
• Time dependent workflow
• Time Triggers
• Deep dive into Evaluation criteria
• Use case of evaluation criteria
• Case Study

 

Approvals Process

• Planning for Approval Processes
• Creating an Approval Processes
• Creating Approval steps
• Multi step Approvals
• Final approval action
• Final rejection action
• Working on recalling
• Delegate process
• Multiple approvers Vs Single approver
• Case Study

Advance Automation

• Limitation of Workflow rules
• Workflow Vs Process Builder
• Benefits of Process Builder
• Record update
• Email alert
• Chatter post
• Visual Workflows AKA Flows
• Screens
• Condition check
• Outcomes
• DML by Flows
• Login flows

 

Analysing Data with Reports & Dashboards

• Introducing Reports
• Tabular Reports
• Summary Reports
• Matrix Reports
• Joined Reports
• Report Formats
• Introducing Dashboards
• Adding Dashboards Components
• Dynamic dashboard
• Regular Dashboard
• Dashboard security
• Types of report sharing
• Types of Dashboard sharing
• Reports security
• Bucket fields
• Custom Reports Types
• Formula fields

 

 

Developer Syllabus

 

Basic of Programming (for those who never did any coding before)

• Basic of programming
• Variables
• Operators
• Expression
• Looping Statement
• Controlling Statement
• Class
• Object
• Functions

 

Basics of Salesforce programming

• Architecture Apex / Force.com
• Data Types in Salesforce
• Collections
• List
• Set
• Map
• Debug process and methodology

 

 

Building logic through programming

• APEX Class
• Triggers in Salesforce
• Invoking apex classes from Triggers
• Tigger handlers
• Trigger Scope
• Trigger Types
• Trigger Events
• Best Practices Triggers
• Governor Limits
• Understanding Trigger Context Variables in Salesforce
• New
• old
• New Vs Trigger.Old
• NewMap Vs Trigger.OldMap

 

Testing in Salesforce

• Understanding Test Classes in Salesforce
• Building Test Classes and execution
• Code coverage understanding
• Annotations

 

Data Manipulation Language

• DML Statements
• Insert Statement
• Update Statement
• Delete Statement
• Getting data from recycle bin
• MVC patter in Salesforce
• Introduction to Visual Force
• Enabling VF for your Organization and Execution
• Creating First VF page

 

Working on UI with Visualforce Pages

• Building Page Block Table in VF page
• Building Form in VF page
• Apex:PageBlockSection and apex:PageBlockSectionItem
• Input Components
• InputText
• InputField
• OutputLabel
• Controllers
• Types of Controllers
• Standard Controllers
• Custom Controllers
• Controller Extension
• Rerender
• With sharing
• Without sharing
• VF page with multiple extension class
• Best Practices Visualforce
• Bulkification
• Exceptions

 

Query Languages

• Intro to SOQL
• Query formation SOQL
• Intro to SOSL
• Query formation in SOSL
• DML statements in Salesforce
• SOQL Vs SOSL
• Aggregate functions
• SOSL transformation
• Relationship query
• Query on parent to fetch child data
• Query on child to fetch parent data

 

Advance APEX

• Batch class
• Using Start()
• Using Execute()
• Using Finish()
• Batchable interface
• Understanding BatchableContext
• Schedule Class
• Schedulable interface
• Calling Batch from schedule class
• Transaction Control
• Rollback
• Save point

 

Extra Topics

• Asynchronous APEX Vs Synchronous APEX
• Sforce Connection
• Action Support
• Action Function
• Action Polling
• Action Status
• Action region Vs Re-render
• Remote method invocations
• Data transfer between the pages
• com Sites
• Site security
• Working on Site users
• Communities in Salesforce
• Benefits of Partner community
• Benefits of Customer community
• Product Management
• Setting pricing
• Quote management
• Mailing Quote with ease
• Opportunity Management
• AppExchange
• Using Actions in Salesforce
• Global Actions
• Object specific Actions
• Working with workbench
• DML operation
• @ future annotation
• @ AuraEnabled
• @ InvocableMethod
• @ IsTest
• @ TestVisible
• @ ReadOnly
• @ RemoteAction
• @ TestSetup
• Wrapper class
• Calling batch with in a batch
• Handling exceptions in batch apex
• Sending email from batch class
• Invoking another batch from batch class
• Email Services
• Executing business logic on email
• Single Email Message
• Invoking Future Methods from Schedule Apex
• Multi Topic Scenario: System validation – before Insert Tigger
• Multi Topic Scenario: System validation – Before Insert – Custom validation
• Multi Topic Scenario: System validation – Before Insert – Custom validation – after Insert trigger
• Recursive trigger
• Invoking ways for APEX
• Avoiding Recursive triggers
• Insert action
• Getting success records in Database.Insert
• Getting failed records in Database.Insert
• Invoking Batch Apex from Triggers
• Invoking Schedule Apex from Triggers
• Invoking future Methods from Triggers
• Schema Programming
• Using getGlobalDescribe
• Get list of all fields in ORG
• Custom Setting
• List Vs Hierarchical custom setting
• CSS in VFP
• JavaScript in VF page
• Jquery in VF page
• Static Resource
• Paginations
• Learning Offset
• Learning LIMIT in query
• Controller and Extensions
• Over riding the Standard buttons and links
• Intro to Lightning
• Benefits of Lightning
• Limitations of Lightning
• Road map of course
• Preparing for Lightning in your Classic project
• Lightning roll out plan
• Preparing pilot team
• Working on Profile level permission
• Pre and post rollout strategy
• Lightning experience tour
• Features of LEX
• Lead management
• Chatter in Lightning
• Reporting overview
• Classic Vs Lightning experience walk though
• Setup management
• Working on records
• Home page design
• Record page design
• Type of page assignment
• Working on custom error messages
• DML Exception
• Learning View States
• How to avoid View State
• Transient variable
• Making Salesforce job faster with extensions
• Benefits of ANT
• Learning
• Intro to APEX Design pattern types
• Master list of Exceptions

Course Highlights

1. A Dedicated Portal For Practicing.
2. 1-1 Mentorship
3. Internship Offers for Freshers.
4. Weekly Assignments.
5. Weekly Doubt Sessions
6. Advanced Curriculum
7. Certificates On successful Completion of Project .
8. Resume Preparation Tips
9. Interview Guidance And Support.
10. Dedicated HR Team for Job Support And Placement Assistance.